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Contact AIG Belgium

Your key contacts to find out more about AIG's activities in Belgium.

Complaints Handling

AIG Europe S.A.
Pleinlaan 11 / Boulevard de la Plaine 11, 1050 Brussels

+32 2 739 90 00     info.belgium@aig.com

Pierre-Emmanuel Bogaerts

General Manager Belgium & Luxembourg

Pierre-Emmanuel.Bogaerts@aig.com

Nancy Van Poucke

Head of Accident & Health Belgium & Luxembourg 

Nancy.Vanpoucke@aig.com

David Erschig

Head of Financial Lines Belgium & Luxembourg

David.Erschig@aig.com

Koenraad De Stickere

Head of Liabilities France, Belgium & Luxembourg

Koenraad.Destickere@aig.com

Jan Deprins

Head of Property France, Belgium & Luxembourg

Jan.Deprins@aig.com

Valerie Van Meldert

Head of Multinational France, Belgium & Luxembourg

Valerie.Vanmeldert@aig.com

Frédéric Lycops

Head of Client & Broker Engagement Belgium & Luxembourg

Frederic.Lycops@aig.com

Handling of the administration for Belgian and Luxembourg policies:

 contact.be@aig.com

Accident & Health: Telephone-icon+32 2 739 96 30

Financial Lines: Telephone-icon+32 2 739 96 31

Telephone-icon +32 2 739 96 21(French), 

Telephone-icon +32 2 739 96 22 (Dutch)or

Telephone-icon +32 2 739 96 23 (English)

Accident & Health:

claims.be@aig.com

Casualty:

casualtybelgium@aig.com

Financial Lines:

FLclaimsBelgium@aig.com

Cyber: 

cyberbelgium@aig.com

Marine: 

Belgium.MarineCLM@aig.com

Property:

Belgium.PropertyCLM@aig.com

For questions concerning the content of a bordereau / invoice or a payment:

Telephone-icon +32 2 739 96 60
 belux.ar@aig.com

Handling of the administration for incoming and outgoing multinational and captive programs for all lines of business:

 belux.multinational@aig.com

For questions concerning access to and the use of our online platform for Directors & Officers Liability, Professional Liability, Accident & Health:

Telephone-icon +32 2 739 96 40
 beluxaigonline@aig.com

Handling of the administration for the Direct Marketing Business (policies with 00028xxxxxxx):

Telephone-icon +32 2 739 96 71 (French) or 

Telephone-icon+32 2 739 96 72 (Dutch)
 direct.be@aig.com

In order to contact our underwriters for policies concerning Directors & Officers Liability, Professional Liability and Cyber:

Telephone-icon +32 2 739 96 96
 aigdynamics@aig.com

In order to contact our underwriters for Marine Insurance:

 Marine.UW.Belgium@aig.com

For information and questions regarding our products, your cover, our service our for a quote with calculation of the premium, the general and specific conditions, and/or other relevant documents with contractual or pre-contractual information, please contact your broker.

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