How can we help?

• One of the largest cyber insurance teams in Belgium and Luxembourg.
• Deep experience underwriting cyber risks and handling cyber claims.
• Enables us to deliver high quality advice and support to brokers.

• We can issue cyber insurance policies in over 60 countries around the world.
• Strong support for brokers’ multinational and international clients.
• Successful track record tailoring cyber cover for their specialist requirements.

• A stand-out strength compared to many competitors.
• An important trend as systems, processes and devices become inextricably linked.

• Tried and tested “First Response” immediate IT, forensic and legal help after a breach.
• 1-hour response to help mitigate clients’ losses as early as possible.
• No policy retention for “First Response”.

• A range of complimentary services where annual premiums of € 7.500 or more.
• Includes vulnerability scanning, malicious IP blocking, cyber prevention training.
• Helps prevent a cyber loss from happening in the first place.

• Smart cyber proposal form adapts to clients’ sector, size, and cyber exposures.
• Generates immediate summary report of the client’s cyber maturity.
• More detail post-bind including cyber risk scores, scenario likelihoods and priorities.

AIG Belgium has an in-house Senior Claims Consultant. This consultant reviews and manages documents related to environmental technology and translates them into non-technical language for the claims manager. The consultant works with the client to find an adequate solution taking into account the client’s needs and requirements. Along with this internal specialisation, we are able to draw on a regular panel of local and international environmental experts.

Optional coverage: professional PR consultancy services. These are essential in helping to protect a client’s reputation in the event of a crisis which could cause a negative financial impact.

A specialised, dedicated team with expertise in multinationals, construction, real property, energy and more. Our team has the advantage of being able to draw on an international AIG network of more than 30 subscribers in 20 countries.

Our clients and brokers are supported by a dedicated team for environmental claims. They are specialised in their respective domains and can process all types of claims, from the smallest to the most complex and significant risks.

Our team has decades of experience in providing global environmental programmes through our world-wide network. The multinational domain presents exceptional growth opportunities for clients.

• Vast Financial Institutionsunderwriting expertise.
• Dedicated experts in sub-sectors (eg Tier 1 banks, insurance companies, SMEs).
• Great support for our brokers eg. in client meetings.

• A dedicated account handler. 
• Coordinates products and services across disciplines and geographies.
• Enabling the development of a consistent proposal for Financial Institutions, across all AIG services.

• Our multinational capabilities a major asset in Financial Institutions market.
• Allows us to provide solutions for global institutions’ complex requirements.
• E.g. cross class multinational programmes, global claims services, captive fronting arrangements.

• Multiple local Financial Institutions claims experts
• Supported by global network of claims experts to service clients in their local jurisdictions.

We have handled more M&A claims than any other single insurer (in fact we regularly publish our insights into claims trends to help inform brokers and clients). Our clients benefit from a single insurer and decision maker handling and settling their claims - rather than dealing with several parties where an MGA may have arranged capacity

With our M&A teams located strategically throughout the world, we have first-hand understanding of local conditions and requirements and excellent local policy issuance and claims paying capabilities worldwide. Our global footprint is a major strength in the market (especially valuable to multinational clients) that is not shared by all M&A carriers.

Our Benelux underwriting team includes several seasoned M&A practitioners with many years’ experience in the M&A market. Brokers will find that we have a deep understanding of the deal realities in terms of complexities, requirements and timescales, and the practical experience and capabilities to deliver timely and effective solutions

AIG’s long term presence in the market is underpinned by strong and diverse multiline capabilities that has given us over 20 years’ durability in this space. The mono-line based sustainability of recent entrants in the market remains to be seen in an adverse economic environment, especially in the context of very large claims payments.

With over 40 years crisis management and Kidnap and Ransom experience worldwide, we have one of the leading underwriting and claims teams in this market and have built up the largest commercial client portfolio of any insurer.

Our Crisis Solutions staff are embedded in multiple AIG offices throughout the world. This means we are, able to support our clients with local market knowledge and expertise wherever they are located and wherever their people might go.

Our global response partner has the largest response team in the industry  located across 16 strategic centres worldwide. This means we can deliver immediate expert response, regardless of industry sector, operational environment or crisis complexity wherever our clients need us.

Our in house security consultants work closely with our underwriters and the client stakeholders as a point of contact for security concerns, advice or guidance, and can deliver security mitigation training either directly or through our vendor network.

Our tools and prevention services including our free Travel Assistance app and our online country and security risk portal GlobalWatch, help reduce clients’ loss likelihood by adding layers of defence to domestic and overseas programmes.

Our innovative product suite covers an exceptionally wide range of security threats that may impact a client’s people, operation, brand or reputation. This offers tremendous opportunities for brokers to address a rapidly emerging concern and duty of care for clients of all sizes and sectors.

• World-class team of Marine Loss Control Engineers worldwide.
• Consists of experienced master mariners, who help clients identify exposures and minimise their risks.

• Extensive captive portfolio.
• Experienced partnering with clients to innovate and manage their total cost of risk.

• Deep multinational experience and understanding of clients’ local needs.
• Extensive global network and alignment with AIG’s multinational Centre of Excellence.

• AIG Marine is able to issue a single global average bond.

• Our global marine claims team handles claims onsite - worldwide.
• Rapid and efficient claims handling and settlement process.

In the event of a major claim, AIG will confirm coverage under the policy as quickly as reasonably possible. Once coverage is confirmed, we promise to provide the Policyholder with immediate working funds of 50% of our share of the agreed estimate within 7 days for the following:

• Property damage/repairs

• Clean-up costs

• Extra expense/increased cost of working

The estimate is to be agreed between the Policyholder/broker and the AIG claims handler, based upon reasonably available information. This payment is made on an unallocated basis.

• Hundreds of AIG Property Risk Engineers worldwide.
• Industry and sector specialists.
• Help clients avoid and minimise losses.
• Insights for clients about their potential vulnerabilities.

• Significant investment in technology and processes to get global policy issuance before inception.
• Tools and tech to give Risk Managers insights across global portfolio.
• See www.aig.com/multinationalplaybook

• Contract certainty
• Local compliance
• Alignment between client’s operations
• Early premium allocations
• Reduced rework, minimise cover gaps

Many Trade Credit insurers have split “risk” and “commercial” teams, requiring brokers to deal with two different people to structure policy terms and underwrite risks. Our underwriters hold high levels of dual authority enabling them to write both the policy terms and structure the risk decisions. This benefits clients and brokers in terms of responsiveness and makes it easy to do business with AIG.

The majority of the Trade Credit market is written on a cancellable basis, but our offering is different. Non-cancellable limits give clients contract certainty - knowing they can trade throughout the life cycle of the policy with cover in place.

Our unified team of Trade Credit underwriters, spanning 25 offices around the world with licenses in 70 countries, offers customised local and global solutions for multinationals.

Non-cancellable credit limits and ability to tailor a variety of different policy structures to suit the business needs of the client.

Experienced team creating solutions matching funder needs and CRR/Basel compliance for capital relief. Includes scalable programmes, on and off balance sheet and securitisation structures.

Automated Trade+ product with noncancellable credit limits.