Claims Examples
Mold in soft drinks
A batch of sterile-produced packets of soft drinks appears to be contaminated with fungal spores. This contamination is a few weeks after the production detected. The company is forced to recall the products, but also to stop its production activities in order to determine the cause of the contamination.
The source of the contamination appears to end up in the tubing of the sterile packaging line. The company has to shut down its production for six months to complete the process of research, disinfection and testing.
Extorted retailer
The director of a large retail chain receives an anonymous letter. The writer threatens to poison random products in the supermarket unless the company pays a large lump sum. The extortioner messes with the products and indicates those with warning stickers.
A consumer, who bought one of the contaminated products, informs the media. Whereas the company refuses to pay the lump sum. Due to the random nature of this contamination is it impossible to set up an effective recall. The company loses millions of euros in sales due to reduced customers. The extortioner has never been caught.
Salmonella in ready-to-eat meals
After consumers got ill when eating some products, it appears that the products are bacterially contaminated. The responsible company recalls tons of products from the market. The company can not trace the exact source of the contamination despite extensive research.
A government agency extends the scale of the recall action to products that were produced several months before the contamination came to light. In addition, the authority instructs the company to stop all its production activities at the site where the contaminated products came from.
Wrong content chocolate bars
A producer is informed by a foreign distributor that a batch of chocolate bars are supplied with a peanut filling instead of a fruit filling as indicated on the packaging. Peanuts can cause serious physical consequences for people that deal with a nut allergy. The internal administration of the distributor indicates that the bars have been wrapped in the wrong wrap for a number of days. In response organizes the producer a public product recall.
A well-known publication reports about the incorrectly about incident as it indicates that the accident was caused by chocolate candy. Above the cost of the recall and lost profits from the sale of chocolate bars, the company has to face with a significant drop in sales in all its chocolate candy products.
